2022 is almost gone, so what does it mean? Yes, we are going to celebrate this wonderful time of the year as well as prepare special presents for special people.
But firstly, let us share some results. For many people, the end of each year is the perfect time to look back at what you've achieved and where you may have failed, and - more broadly - plan ahead for the new year for you and your business.
And that’s exactly what we’re doing here in this blog post.
But before we dive in, we'd like to thank all of our customers for trusting our Trackr Shopify app and choosing us to help their business.
Trackr mission
Every day our amazing team of the best order tracking app is working on new ways to improve our application and its features for your convenience and business growth.
However, one aspect that remains the same year after year is our mission to make the order tracking process easier, better, and more accessible for eCommerce merchants of all sizes. Our commitment to this mission has seen our product undergo key updates and useful additions to improve the delivery experience for you and your customers.
Trackr achievements 2022
Ecommerce business owners know Trackr app as one of the best real-time order tracking solutions, since it provides a bundle of helpful features in order to improve both your business image as well as your customers' experience.
The key to a smooth tracking app service is simple design and powerful features. It is critical to make order tracking easier for both buyers and merchants. That's why we are focused on improving our app and developing new features. Let's take a look at our major updates over the past year.
- Improved Design and Navigation Menu.
In order to save even more time, our team decided to make the navigation menu more user-friendly. After the release of this update, our users no longer need to scroll the page to find the desired service.
Now the navigation menu consists of several sections and looks like this:
Each section provides you with the detailed information depending on the section name. For example, the dashboard section displays your current plan, number of trackings used, delivery days and so on; the Translations section allows you to translate certain parts of the tracking page into the selected language. With the service, you can display tracking search boxes, error and informational messages, tracking status descriptions, shipping update emails, and more in a language your customer understands.
- Analytics Dashboard.
A real-time analytics dashboard that allows you to get all the information you need in just a few steps.
There are 4 sections where you can easily manage the number of tracks used and available, as well as your current Trackr plan. It also provides you with analytic graphs that display the dates and total number of shipments in the store, as well as the rate of shipments associated with different order statuses over a period of time.
- Shipment Management Grid.
The Shipment grid allows you to find the order and appropriate tracking number if your customers have lost their parcels and provide them with the relative tracking information including courier, order status and the latest event - all within one grid. Also, you can edit shipment details for each order.
- Product recommendations can be added to email notifications.
The product recommendation feature can help shoppers find the products they are interested in, and showing relevant products to shoppers increases the likelihood of them making a purchase.
The ability to add product recommendations to email notifications even doubles the probability of purchase since based on our statistics, shipping confirmation emails/notifications have one of the highest open rates (on average 65%).
Product recommendation feature is a great free marketing tool to leave your customers with a positive post-purchase experience as well as boost your sales.
Let’s also take a look at some interesting stats we’ve rounded up.
- In 2022, the total number of tracked orders is 867,085. This means that Trackr Shopify app users used about 170 tracking per store. Looks like the number of "Where is my order?" requests have decreased by 170.
- The total number of shipment notifications sent in 2022 were 3,673, 604. The average number of shipment notifications per store is 723. This means that each store used more than 2 notifications per day.
- The total number of branded tracking pages created in 2022 is 4204. Order tracking plays an important role in improving the customer experience during the order fulfillment process. An order tracking page is a great way to keep your customers informed and reduce their stress about where their order is, when it will be delivered, and if there are any delays or exceptions.
Plans for 2023
There have been many positives in 2022 in terms of improving the order tracking process for eCommerce merchants and their customers, and there will be even more to be excited about in 2023.
We look forward to making the Tackr workflow even easier to navigate, yet more efficient at the same time. We also plan to keep delighting you with our discounts and special offers. Follow our social media for updates (LinkedIn, Twitter, Facebook).
Conclusion
Today we talked about our achievements. Our results are directly related to effective teamwork and great feedback from you. We appreciate your criticism and suggestions, we are getting better with you. Please feel free to contact our support team in order to share your thoughts: support@parceltrackr.com
Trackr team wishes you a Happy New Year and great achievements with our best order tracking app in 2023!
